Privacy Policy

Last updated: 10/12/2025

This Privacy Policy explains how Silver bits ltd. (“we”, “us”, or “our”) collects, uses, and protects your personal information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of personal data:

• Identity Data (name, company name)
• Contact Data (email address, phone number)
• Usage Data (pages visited, IP address, browser type)
• Technical Data (device information, cookies)
• Marketing & Communication preferences

2. How We Use Your Information

We use your personal data for the following lawful purposes:

• To provide and improve our services
• To respond to enquiries
• To send service updates or announcements
• To analyse site usage (analytics) — only with your consent
• For marketing communications — only with your consent

3. Legal Basis for Processing

We rely on the following legal bases:

• Consent (e.g., analytics, marketing)
• Contractual necessity (service enquiries, billing)
• Legitimate interest (site security, fraud prevention)

4. Cookies & Tracking

We use necessary cookies to operate our website. Analytics, marketing, and preference cookies are only used with your explicit consent. You can change your cookie settings at any time from the Cookie Settings link on our site.

5. Data Sharing

We may share your data with trusted third-party processors, such as:

• Analytics providers (Google Analytics — consent required)
• Email service providers
• Cloud hosting services

We do not sell your personal data.

6. Data Storage & Security

We store your data securely and apply appropriate technical and organisational measures to prevent unauthorised access, alteration, or loss.

7. Data Retention

We keep your personal data only as long as necessary for the purposes we collected it for, or to comply with legal obligations.

8. Your Rights Under UK GDPR

You have the right to:

• Access your data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Object to certain processing
• Request data portability

9. International Transfers

If we transfer your data outside the UK, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs).

10. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Email: sales@silverbits.co.uk
Address: 1B, The Street, Trowse, Norwich, NR14 8SX, United Kingdom